Frequently Asked Questions

General

How private are my SafeSwiss messages?

Your messages are transferred securely as well as locally protected with Elliptic Curve Cryptography (ECC) based algorithms. They can only be read by you and the recipients you sent the messages to.

Does SafeSwiss offer full anonymity?
What makes SafeSwiss so secure?
What strength of encryption is used?
Can SafeSwiss or any authority read my messages?
What user information is contained on SafeSwiss servers?
What does a call or message cost?

SafeSwiss transmits encrypted data (text, voice, files, etc.) via the internet (through WiFi or mobile network provider). Thus aside from internet connectivity costs (depending on the mobile network provider), there are no other fees.

Does SafeSwiss have a group chat feature?
What is the unique SafeSwiss ID?
How long do messages stay in queue for delivery?
Does SafeSwiss allow Screenshots to be captured?
How does SafeSwiss make money?

Security

What are some of the features SafeSwiss offers?
  • High quality peer to peer encrypted voice calling
  • Encrypted voice messaging
  • Encrypted text chat
  • User defined self-destruction feature on both sender and recipient’s devices from one second to one year after transmission
  • Encrypted location share
  • Encrypted selfies
  • Encrypted share of pictures, videos, documents (up to 10MB)
  • Secure share of contacts to other SafeSwiss members
  • Secure group chat
What platforms does SafeSwiss operate on?
What native languages does SafeSwiss support?
Can I make encrypted voice calls using SafeSwiss?
Can I use SafeSwiss without a SIM card?
Where are SafeSwiss servers located?
What happens if for example authorities/law enforcement were to subpoena SafeSwiss servers?

As we don't have the secret keys of our users (your secret key never leaves your device), there is no possibility to disclose any user related information. Our servers do need to know who is sending a message to whom, so that they can route it to the correct recipient, but they do not log this information, and cannot decrypt the message's content. Any conversation, video message, text, or phone teleconference is encrypted from your device to the other party’s. We have no access to it, so we can’t disclose what we don’t have access to.

What separates SafeSwiss from most other messengers with encryption?
Are SafeSwiss messages encrypted when they are stored on my device?
What happens to messages once they have been self-destructed (or any other deleted data)?
What happens if I lose my login/password or application protection PIN? Can it be recovered?
How does message self-destruction feature work?

User Interface

What do the tick checks mean?

One black Tick check — message delivered to the SafeSwiss server

Two black Tick checks — message has been delivered to recipient

Two Red Tick checks — message has been read (Recipient has opened SafeSwiss and opened the conversation with the message).

How do I create my/new account?
How do I logout?
How can I create a group chat?

While creating a new secure chat simply select one, or any number of chat recipients – this will automatically generate a new secure group chat.

How can I synchronize my SafeSwiss contacts with standard phonebook contacts (on mobile platforms)?